Terms of Service
Last updated 16 August 2026
These terms apply when you use SloWave Studio at slowave.studio ("the Service"). By uploading a file, recording audio, or paying for anything, you agree to them. If you do not agree, please do not use the Service.
1. Who we are
SloWave Studio is a small independent audio tool operated from Australia. You can reach us at [email protected]. We aim to answer within a few days; this is not a staffed support desk.
2. What the Service does
The Service lets you upload or record audio, adjust effects in your browser, and render a processed copy on our server. Some capabilities are free. Others require a one-off render credit or a Creator subscription.
The Service is provided as-is and may change, break, or become unavailable. It is a tool, not a storage service, an archive, or a backup. Keep your own copy of anything you care about.
3. Your content and your rights
You keep ownership of everything you upload and everything you render. We claim no rights over your audio and we do not use it to train anything, promote anything, or show it to anyone.
You grant us only the narrow, temporary permission needed to do the job you asked for: to receive your file, process it, and return the result to you. That permission ends when the file is deleted, which is described below.
You are responsible for having the right to upload what you upload. By using the Service you confirm that you own the audio, have permission from whoever does, or are using it in a way the law otherwise allows in your country. We are a processing tool and we do not review, host publicly, or distribute what you send us — but the responsibility for what you put in is yours.
4. What we keep, and for how long
This is the part most people want to know, so it is stated plainly.
- Your uploaded or recorded audio is deleted as soon as processing finishes. This happens whether the render succeeded or failed. It is not kept, copied, or moved anywhere else.
- Your rendered file is deleted within 24 hours. It exists only so that you can collect it. Download it when it is ready.
- We never publish your audio. Share links carry effect settings only — numbers describing a sound, never the recording itself.
- We keep your email address if you buy something, so we can send you your key and let you restore your purchase on another device.
- We keep daily counts of anonymous events, such as how many renders happened. These are totals with no identifier attached to them.
The full detail is in our Privacy Policy.
5. Acceptable use
Do not use the Service to:
- process audio you have no right to process;
- work around the limits of your tier, or interfere with anyone else's use;
- attack, overload, scrape, or probe the Service or the servers behind it;
- upload anything unlawful.
We may refuse service or remove access if any of these happen.
6. Paying
Two things can be bought:
- A render credit — a one-off payment for a single high-quality render. Credits do not expire on a fixed date but are tied to the key issued to you. Buying more with the same email adds to your existing key.
- A Creator subscription — a recurring monthly payment giving unlimited renders and the Creator features, for as long as it is active.
Payment is handled entirely by Stripe. We never see or store your card details. Prices are shown at checkout and may include tax depending on where you are.
A subscription renews automatically each month until you cancel. You can cancel at any time and keep access until the end of the period you have already paid for. We do not pro-rate part-months.
7. Refunds
If the Service fails to deliver what you paid for — a render that never completes, a key that never arrives, a subscription that does not unlock — email us and we will refund you. That is the standard, not a favour.
We may decline a refund for credits that have already been spent on successful renders, or for a subscription month you have used. Nothing in these terms limits your rights under the Australian Consumer Law, which apply regardless of what any contract says.
8. Availability and warranties
The Service is provided without warranty of any kind, to the extent the law allows. We do not promise it will be available, uninterrupted, or free of errors, and we do not promise any particular audio result. Rendering is an automated process and the output may not be what you expected.
Certain guarantees under the Australian Consumer Law cannot be excluded. Where they apply and we are permitted to limit our liability, we limit it to re-supplying the service or refunding what you paid for it.
9. Liability
To the extent the law allows, we are not liable for indirect or consequential loss, lost profits, lost opportunities, or lost data arising from your use of the Service. Our total liability for any claim is limited to the amount you paid us in the twelve months before it arose.
Because files are deleted quickly by design, losing your only copy of a render is a foreseeable outcome of not downloading it. Download your work.
10. Changes and ending
We may update these terms. The date at the top changes when we do, and continuing to use the Service after that means you accept the new version. If a change matters to a subscription you already hold, we will tell subscribers by email.
You may stop using the Service at any time. We may suspend or end access if these terms are broken.
11. Governing law
These terms are governed by the laws of Queensland, Australia, and you agree to the non-exclusive jurisdiction of its courts.